退款政策

At the moment, we only offer exchanges. Made-to-order products are excluded from exchanges AND returns. Due to the nature of made-to-order, it is made specifically when ordered.

• Should there be a mistake or fault from us, we will be happy to alter / exchange for no additional charges.
• The customer will bear the shipping cost to return the product to us.
• Any merchandise showing sign of use will be returned to the customer at our discretion.
• For an exchange, please send us an email with your order number.

For further enquiries, please email info@shao-fen.net or sales@shao-fen.net