Terms of Service

1. General

By using this website (the 'Services'), the user ("you") have read and agreed to the terms of service of www.shao-fen.net operated by SHAO FEN DESIGNS ("us", "we" or "our"). We may modify the TOS without notice from time to time. If you do not agree with any of the following terms of service, please stop using this website. If you have any uncertainties, please contact us at info@shao-fen.net. Our team will do our best to assist you.


2. Prohibitions

You must not misuse this website. All material and content on this website belongs exclusively to SHAO FEN DESIGNS. Any copying or storing content from this website in parts or as a whole is strictly prohibited. You are not allowed to use any content without permission for personal or commercial reasons.

You may link to this website for fair and legal purposes only. We reserve the right to ask you to remove any content used illegally and without permission.

3. Terms of Sale

By purchasing from our website, you are offering to purchase a product for personal consumption. All relevant information provided regarding the order is accurate, authentic and authorised by the user. We reserve the right to cancel the order if any of the information provided is false or the order is believed to be for ill intentions.

All sales are final. You may track your order with your order number provided through the confirmation email sent to you upon completion of order. An order is NOT placed if you did not receive an email from us.

Please refer to our 'FAQ' or 'Shipping Guide' for relevant questions.


3a. Pricing
Prices stated on the website are according to the currency selected. With options for MYR, SGD, GBP, KRW and USD. In the case a product's price is changed or listed incorrectly, we will inform you with the correct pricing before processing the order and you hold the right to cancel the order. 


3b. Availability

We will try our best to ensure all information provided on our website is updated and accurate. Errors may occur. If an error occur, we will contact you as soon as possible with the correct information and option of reconfirming the purchase or cancelling it. Should a product be unavailable after purchase, a refund will be issued.


3c. Duties and Taxes

For international orders, please note the final price does not include VAT nor import duties to the selected shipping destination. You are responsible to pay for all custom and duties taxes. SHAOFEN does not hold any control over it. Please refer to your local customs for more information.


3d. Payment

Your debit/credit card will be debited upon purchase. Goods will not be dispatched until payment is cleared.


3e. Gift Cards

SHAOFEN only accept gift cards issued/purchased through www.shao-fen.net only. We DO NOT sell gift cards nor vouchers through any third party.

You are not allowed to exchange gift cards for cash. For purchases made with gift cards, any exchange(s)/refunds(s) will be converted to digital credits for you via your online account.


3f. Discount Codes

We offer promotional discount codes from time to time. The conditions of each code will be specified at each time.


4. Private Policy

SHAOFEN highly respects the privacy of personal information provided through our website. We do not disclose any personal information of customers to any third party unless it is to provide service for you. This private policy does not apply to any other website(s) we link to.

When you sign up for an account on our website or make a purchase, you are volunteering to be added to our mailing list. If you do not wish to receive any information about our latest promotions or events, you may unsubscribe at any time.

We use cookies on our site. This is to facilitate and improve your shopping experience. By using this site, you agree for these cookies to placed on your device. Please note by deleting or disabling future cookies, it may affect certain functions of our website.


5. Liabilities​
SHAOFEN is not responsible for any indirect loss

Should the user breach any of the above Terms' of Service, SHAOFEN reserves the right to take action against them.


Last updated: 26th March 2024.